About AOT

Welcome to Accredited Online Training (AOT). AOT is a Registered Training Organisation (RTO) and we are one of the leading providers of online training in Australia. We specialise in providing training in nationally recognised qualifications.

Our courses are delivered 100% online and are backed up by industry current, seasoned professionals that understand your industry. We are here to support you in your learning journey to enhance the career path you have chosen.

Benefits of studying with AOT

We have created a blend of learning and assessment in the online world to ensure that you have every advantage in your learning journey.

The benefits of studying with AOT are that you do not have to schedule your time to attend a face to face classroom. You can study at times convenient to you in your own home through AOT’s customised Learning Management System called sauceLMS.

We provide a range of support options to best meet your needs including:

  • Personal course induction – An online course induction is provided and a Student Support Officer can personally take you through the sauceLMS and your course.
  • Simulated workplace/virtual company – Full use of our very own virtual company that provides you with a simulated workplace based on current industry practises.
  • Live chat – Trainer support available whilst you are studying 7am - 9pm weekdays. Live Chat is not continually online during these hours. Offline chat messages can be left and will be responded to as soon as possible.
  • Contact us form – Contact us at any time using the contact us form to create support tickets.
  • Student FAQs – Find answers to frequently asked questions here.
  • Mentoring sessions – You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.
  • Contact from AOT through email, SMS and calls just to touch base with you.
  • Detailed assessment feedback.
  • Additional research material – Links within your course which takes you directly to additional research material.
  • Help & Support – situated in the side panel of your sauceLMS dashboard, contains links to important documents and forms including the student FAQs.

You are not alone in your study with AOT!

Our course advisors are here to help make your course decision easier, so please do not hesitate to contact us: 1300 72 66 34* or via email on: info@aot.edu.au

AOT's 1300 number allows you to contact AOT for the cost of a local call from anywhere in Australia. *Calls are toll free from landlines. Calls from mobiles or pay phones are extra.

You can also chat to a course advisor online via our live web chat facility. Simply click on the live chat icon located on the AOT website.

We look forward to working with you and speaking with you soon!

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Australian quality standards

Being a Registered Training Organisation (RTO) means our training programs are nationally recognised and comply with the ‘VET Quality Framework’, which includes Standards for Registered Training Organisations (RTO’s) 2015. The quality of our training is rigorously monitored and audited to ensure we provide a high standard of quality service.

We offer Certificate II to Diploma level courses, specifically designed to align course outcomes with the Australian Qualifications Framework (AQF).

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Commitment needed from you

To ensure you are successful in your flexible learning program you will need the following:

  • Motivation to learn.
  • Good time management so you can structure your study time.
  • Realistic goals and objectives.
  • Computer technology and internet access.
  • Language and literacy skills to complete your course.

As a student with AOT, you are required to do the following:

  • Ensure that all the information provided to AOT is accurate.
  • Notify AOT of any change to personal contact details (email, phone, address etc.) as soon as possible. Our contact with you via email and mobile is vital; keeping AOT up-to-date with your details is essential so we can provide our quality service to you.
  • Advise AOT of any difficulties or problems you may experience with AOT staff, procedures or training via feedback through our online contact us form.
  • Achieve satisfactory progress with your studies through consistent and motivated participation.
  • Submit your own work, it is important that you do NOT submit or claim any work derived from another source or work done by another person that has not been referenced.
  • Keep a copy of all assessments and any work submitted electronically for your own records.
  • Manage your time to complete your course of study in the allocated time frame.
  • Be aware that additional costs are incurred for extension of the study period if course has not been completed in the agreed allocated time frame.
  • Write assessment responses in your own words. Copying directly from the learning content only shows that you know where to find the information, it does not demonstrate your understanding of the topic.

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Our training guarantee

AOT has responsibilities to you as the student, to offer a quality of service that will assist you as much as possible in attaining your qualification.

We endeavour to abide by all our policies and procedures to ensure effective management of student engagement, enhancing the learning process and outcomes through successful student contact, which will build rapport and aid in student retention.

With the provision of industry current, qualified trainers and assessors, AOT can provide a supportive, professional learning environment. We are committed to helping you successfully complete your studies and look forward to helping you achieve your learning goals.

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AOT values your feedback. Feedback can be given throughout your enrolment through:

  • Live chat - rate your live chat session and provide feedback
  • Appointy Booking Calendar - rate your appointment and provide feedback
  • Contact us form - found within your click on ‘Feedback/compliments’ to share your comments

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Quality indicator feedback form

As part of our RTO obligations to meet the Data Provision Requirements 2012, AOT provide annual summary data to the Australian Skills Quality Authority (ASQA), to report on student engagement and employer satisfaction.

The following questionnaires are issued at the end of enrolment.

  • Student Questionnaire

At the close of your enrolment you will receive a Student Questionnaire. This information is valuable for us for continuous improvement.

  • Employer Questionnaire

Employers that enrol staff into courses as part of professional development are supplied with an employer satisfaction questionnaire.

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Unique Student Identifier (USI)

You need a USI upon enrolment with AOT as part of our legislative reporting requirements of a registered training organisation. We cannot issue a qualification or Statement of Attainment without a USI.

From 1st January, 2015 new legislation by the Australian Government advised that each person undertaking nationally recognised training are required to have a Unique Student Identifier (USI). This must be collected and verified by the training organisation.

It is a mandatory requirement to provide your USI as part of your enrolment with AOT if you are:

  • An Australian expat or resident (you need a USI even if you do the course whilst living outside Australia).
  • International student living in Australia.

International students not living in Australia are not required to submit a USI.
If you do not already have one, click here to create your USI: https://www.usi.gov.au/students

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National Centre for Vocational Education Research

Under the Data Provision Requirements 2012, Accredited Online Training (ID 31102) is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).

Your personal information (including the personal information contained on this enrolment form), may be used or disclosed by Accredited Online Training for statistical, administrative, regulatory and research purposes. Accredited Online Training may disclose your personal information for these purposes to:

  • Commonwealth and State or Territory government departments and authorised agencies; and
  • NCVER.

Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:

  • populating authenticated VET transcripts;
  • facilitating statistics and research relating to education, including surveys and data linkage;
  • pre-populating RTO student enrolment forms;
  • understanding how the VET market operates, for policy, workforce planning and consumer information; and
  • administering VET, including program administration, regulation, monitoring and evaluation.

You may receive a student survey which may be administered by a government department or NCVER employee, agent or third-party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted.

NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).

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